'%3E%3Cpath fill='%23FFFFFF' d='M4.0 73.5L4.0 3.9L18.8 4.2L33.5 4.5L33.5 73.5L33.5 142.5L18.8 142.8L4.0 143.1L4.0 73.5ZM81.7 142.3C80.9 141.6 80.7 49.0 81.5 49.0C82.0 49.0 105.0 72.5 108.4 76.6L111.0 79.8L111.0 111.4L111.0 143.0L96.7 143.0C88.8 143.0 82.0 142.7 81.7 142.3ZM164.0 99.3C141.7 75.3 119.7 51.5 115.0 46.5C97.9 28.4 77.5 5.9 77.2 5.0L76.8 4.0L95.8 4.0L114.7 4.0L120.1 9.8C123.1 12.9 144.4 35.7 167.5 60.3L209.5 105.2L209.8 54.6L210.0 3.9L224.8 4.2L239.5 4.5L239.5 73.5L239.5 142.5L222.0 142.8L204.5 143.0L164.0 99.3ZM292.7 142.3C292.3 142.0 292.0 127.7 292.0 110.6L292.0 79.5L306.3 64.3C314.1 56.0 320.8 49.1 321.2 49.1C321.7 49.0 322.0 70.1 322.0 96.0L322.0 143.0L307.7 143.0C299.8 143.0 293.0 142.7 292.7 142.3ZM428.7 142.3C428.3 142.0 428.0 117.0 428.0 86.8L428.0 32.0L407.2 32.0L386.5 32.0L376.5 18.8C371.0 11.6 366.4 5.3 366.2 4.8C366.0 4.4 402.4 4.0 447.0 4.0L528.2 4.0L527.7 5.5C527.4 6.2 522.9 12.5 517.8 19.4L508.5 31.9L483.2 32.0L458.0 32.0L458.0 87.5L458.0 143.0L443.7 143.0C435.8 143.0 429.0 142.7 428.7 142.3ZM517.4 141.3C517.8 140.4 526.2 126.1 536.2 109.6C569.0 55.2 594.6 12.6 597.0 8.2L599.4 4.0L612.1 4.0L624.8 4.0L649.3 44.8C662.7 67.2 681.2 97.9 690.3 113.2C699.5 128.4 707.0 141.3 707.0 141.9L707.0 143.0L690.6 143.0L674.3 143.0L643.9 92.3C627.1 64.4 613.0 41.5 612.5 41.4C611.7 41.1 594.6 68.7 570.3 109.6L567.1 115.0L590.0 115.0L612.9 115.0L622.9 128.3C628.5 135.6 633.0 141.9 633.0 142.3C633.0 142.7 606.9 143.0 574.9 143.0L516.8 143.0L517.4 141.3ZM734.7 142.4C734.4 142.1 739.2 135.8 745.3 128.4L756.5 115.1L800.0 115.0L843.5 115.0L847.0 113.2C848.9 112.2 851.3 109.8 852.3 107.9L854.1 104.5L853.7 100.2L853.2 95.9L850.9 93.3C849.6 92.0 847.6 90.3 846.5 89.7L844.5 88.5L807.5 88.0L770.4 87.5L763.8 84.2L757.1 80.9L752.6 75.9C748.1 70.9 744.1 62.6 745.4 61.2C745.8 60.8 767.4 60.4 793.3 60.2L840.5 59.9L847.0 61.0C859.9 63.2 870.4 69.9 877.1 80.3L880.9 86.2L882.6 93.8L884.3 101.4L883.1 107.8C881.5 116.6 878.6 122.2 872.2 129.1L866.8 135.0L860.6 137.9C857.3 139.5 852.1 141.3 849.2 141.9L843.9 143.0L789.6 143.0C759.8 143.0 735.1 142.7 734.7 142.4ZM1015.1 129.8C1007.6 122.6 999.5 114.7 997.0 112.4L992.6 108.0L1002.4 98.8C1007.9 93.7 1012.6 89.5 1013.0 89.5C1013.9 89.5 1068.4 140.8 1068.8 142.1L1069.2 143.0L1049.0 143.0L1028.8 143.0L1015.1 129.8ZM922.2 73.2L922.5 4.5L937.2 4.2L952.0 3.9L952.0 39.0L952.0 74.1L953.8 72.8C954.9 72.1 972.0 56.3 991.9 37.8L1028.1 4.0L1048.6 4.0C1059.8 4.0 1069.0 4.2 1069.0 4.4C1069.0 4.9 1068.9 5.0 1006.1 64.1C978.4 90.2 948.5 118.4 939.6 126.7C930.8 135.1 923.2 142.0 922.7 142.0C922.3 142.0 922.1 111.1 922.2 73.2ZM724.6 41.3L719.8 40.9L720.5 37.2C722.4 27.0 732.1 14.5 742.0 9.5C744.7 8.1 749.9 6.3 753.4 5.5L759.9 4.0L819.5 4.2L879.0 4.5L867.8 18.2L856.6 32.0L808.8 32.0L760.9 32.0L757.7 33.4C755.9 34.1 753.2 36.2 751.6 38.0L748.9 41.3L739.2 41.5C733.9 41.7 727.3 41.6 724.6 41.3ZM299.2 4.3C302.4 4.1 307.6 4.1 310.8 4.3C313.9 4.5 311.3 4.6 305.0 4.6C298.7 4.6 296.1 4.5 299.2 4.3Z'/%3E%3Cpath fill='%231A99FE' d='M292.2 32.0L292.5 5.0L307.3 4.7L322.0 4.5L322.0 16.0L322.0 27.5L311.8 38.5C306.2 44.5 299.7 51.6 297.3 54.2C294.9 56.9 292.7 59.0 292.4 59.0C292.2 59.0 292.1 46.8 292.2 32.0Z'/%3E%3C/g%3E%3C/svg%3E){kind=small}
EU TendersMP 2025.09.795 - Support niveau 1 Service Desk
Title in French as published on TED.
Call for competition published on TED on 12 Oct 2026 by Transports publics de la région lausannoise sa (Switzerland), CPV 72600000 Computer support and consultancy services. Tenders are accepted until 19 Nov 2026.
| Notice | 703864-2026 (cn-standard) |
|---|---|
| Status | Open tender |
| Published | 12 Oct 2026 |
| Buyer | Transports publics de la région lausannoise sa, Renens |
| Country | Switzerland |
| Main CPV | 72600000-6 Computer support and consultancy services |
| Contract type | services |
| Procedure | open |
| Deadline for tenders | 19 Nov 2026 12:00 |
Join the Pro waitlist
Pro adds monitoring, alerts and bulk exports across Initask sites. Leave your email and we will write when it opens.
Description
Cet appel d’offres porte sur les services de support IT de premier niveau (support téléphonique, prise en compte des requêtes électroniques, prise en charge et résolution des incidents, et réalisation des demandes de service qui relèvent du Service Desk) pour une durée initiale de quatre ans, avec possibilité de prolongation d’une année. Le marché est composé d'une tranche ferme couvrant les prestations ordinaires de Service Desk, principalement réalisées sur site, ainsi que d'une tranche optionnelle permettant de répondre à des besoins complémentaires ou ponctuels. Les ressources nécessaires pour la tranche ferme sont évaluées à au moins 4 ETP (Equivalents Temps Plein) pour réaliser l’ensemble des prestations.
Lots (1)
| Lot | Title | Estimated value | Deadline |
|---|---|---|---|
| LOT-0000 | MP 2025.09.795 - Support niveau 1 Service Desk | 19 Nov 2026 |
More Computer support and consultancy services in Switzerland
Get new computer support and consultancy services tenders by email
A free weekly digest of new competition notices from TED. One-click unsubscribe in every email.