Intention notice: Uniform delivery and delivery system - service agreement - for Helse Bergen HF

Contract award notice published on TED on 14 Oct 2026 by SYKEHUSINNKJØP HF (Norway), CPV 50000000 Repair and maintenance services.

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Description

Service contract for uniform delivery and delivery system for Helse Bergen HF. Helse Bergen HF and Sykehusinnkjøp HF consider that the terms for a direct procurement are fulfilled, cf. The procurement regulations § 13-4 letter b) competition is impossible for technical reasons and there are no reasonable alternatives. Helse Bergen HF currently uses several systems at different locations that are produced and delivered by the supplier Metalprogetti S.P.A. The system consists of delivery and delivery machines for work wear for the employees, the accompanying software and a SQL database that handles information on garments, users, size allocation and quotas for the users. The SQL database is stored in one of the IT department ́s servers at the hospital. Helse Bergen HF needs a contract that includes service and delivery of spare parts in order to ensure a more stable and reliable operation of the systems. Helse Bergen HF currently mainly carries out repairs and replacements of parts on the installations itself. However, there is a need for support from suppliers, particularly for remote based troubleshooting and consultancy services for operation and maintenance of the systems. Furthermore, Helse Bergen HF needs to purchase original spare parts for the installations. Most of the systems that are in operative operation are older than this, and there is, therefore, an increasing need for spare parts and any upgrades. The existing tenderer for Helse Bergen HF has both technical competence, specific tools and rights that are necessary to ensure continual operation, maintenance and

Lots (1)

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