Maintenance, Operation & Support Agreement

Contract award notice published on TED on 4 Nov 2026 by Norske tog AS (Norway), CPV 63711000 Support services for railway transport.

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Description

Norske Tog AS ("NT") intends to enter into a "Maintenance, Operation & Support Agreement" with Alstom Transport Norway AS and Alstom Transport Deutschland GmbH ("Alstom"). Norske Tog signed a contract on 1 October 2022 with Alstom for the purchase of new local trains. NT needs operation, maintenance and support of the Alstom-hosted environment on the land side ("Wayside Environment") which is a part of the procurement contract. This consists of Alstom's Onexis platform, applications, portals, databases, tools, land-side infrastructure and service desk operations. More specifically, this includes the following applications: - TrainTracer CFM: Central display of diagnostics and status data for the fleet. - JRU: Remote reading of the train ́s travel printer - APC: Automatic passenger counting - RTMM: Remote management of train modes, including train wake-up - CDAS: Connected Driver Advisory System - VSS: Video surveillance, including viewing and retrieval of footage from the train's security cameras - PAPIS: Update, real time information and connected functionality for passenger information. - SRS: Seat reservation for N06 - PMS: Monitoring data for the pantograph and boggi via an land-side/wayside API NT has considered that it is only Alstom who can provide the services in question and therefore intends to enter into a contract directly with Alstom, pursuant to Section 9-3 (b), points 2 and 3, of the Norwegian Utilities Regulations (forsyningsforskriften § 9-3) The applications are proprietary to Alstom. The software has been developed by Alstom and its subcontractors, and th

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Other CPV codes

• 30211300 Computer platforms
• 34940000 Railway equipment
• 34943000 Train-monitoring system