DIGITAL INTERPRETATION SERVICES

Call for competition published on TED on 13 Nov 2026 by Health Service Executive (HSE) (Ireland), CPV 72000000 IT services: consulting, software development, Internet and support. Tenders are accepted until 18 Jan 2027.

Open on TED Tender documents

Description

The Authority intends to establish a service for the provision of digital interpretation to support communication between staff and patients or service users of limited English proficiency across its acute and community sites. In the first instance, the Authority is procuring this service on a proportionate, time-limited basis for an initial term of 12 months, with an optional extension or extensions up to a further 12 months in duration, for a total of 24 months total maximum duration. The Authority seeks a suitably qualified supplier in order to evaluate service performance, user acceptance, information-governance assurance and value for money prior to any wider adoption and development of a HSE DSE Digital Interpretation Policy. The intended purpose of the service, in the main, is to support routine, low-acuity interactions, including: • patient registration, check-in and arrival at reception and outpatient departments; • wayfinding, directions and general enquiries; • appointment scheduling, confirmation and rescheduling; • general administrative exchanges of a comparable nature across acute, outpatient and community settings. • Collation of basic clinical detail and history An initial term of 12 months, with an optional extension or extensions up to a further 12 months in duration, for a total of 24 months total maximum duration.

Lots (1)

Other CPV codes

• 72222300 Information technology services
• 72260000 Software-related services
• 72261000 Software support services
• 72263000 Software implementation services
• 72265000 Software configuration services
• 72268000 Software supply services
• 79540000 Interpretation services

More IT services: consulting, software development, Internet and support in Ireland

All 672 notices