Customer Relation Management software package tenders in the EU
CPV 48445000-9 · part of 48000000 Software package and information systems › 48400000 Business transaction and personal business software package › 48440000 Financial analysis and accounting software package
66 notices for CPV 48445000 Customer Relation Management software package in the EU on TED since 29 May 2026: 41 calls for competition and 25 contract awards. 5 of these tenders are open today. The median estimated value is EUR 765,600 across 21 tenders that publish a value.
Open tenders
Adquisición de Suscripciones Salesforce para el Canal de la Ciudadanía de Osakidetza
Tender · Software package and information systems · 11 Sep 2026 · Spain · EJIE, S.A. - Sociedad Informática del Gobierno Vasco - EJIE-Sociedad Informática del Gobierno Vasco · value EUR 2,640,360 · deadline 13 Oct 2026
Invitation to Tender (ITT) for the provision of an Integrated Board Governance and Risk Management Software Solution [641]
Tender · Records management · 21 Sep 2026 · Ireland · Commission for Regulation of Utilities · value EUR 210,000 · deadline 16 Oct 2026
Contratación de la suscripción de licencias de la herramienta Zoho Desk Enterprise para FRATERNIDAD-MUPRESPA.
Tender · Customer Relation Management software package · 18 Sep 2026 · Spain · Gerencia de Fraternidad Muprespa - Mútua Colaboradora con la Seguridad Social nº 275 · value EUR 249,600 · deadline 22 Oct 2026
„Nasze Krosno zielone, przedsiębiorcze i współzarządzane z mieszkańcami” - Krosno miastem talentów. Dostawa sprzętu i wyposażenia do pracowni zawodowych. Część I - IX
Tender · Teaching supplies · 21 Sep 2026 · Poland · Gmina Miasto Krosno · deadline 22 Oct 2026
ΨΗΦΙΑΚΟΣ ΜΕΤΑΣΧΗΜΑΤΙΣΜΟΣ ΔΗΜΟΥ ΚΕΝΤΡΙΚΗΣ ΚΕΡΚΥΡΑΣ ΚΑΙ ΔΙΑΠΟΝΤΙΩΝ ΝΗΣΩΝ» της Πράξης: «ΨΗΦΙΑΚΟΣ ΜΕΤΑΣΧΗΜΑΤΙΣΜΟΣ ΔΗΜΟΥ ΚΕΝΤΡΙΚΗΣ ΚΕΡΚΥΡΑΣ ΚΑΙ ΔΙΑΠΟΝΤΙΩΝ ΝΗΣΩΝ » (ΜΙS 6001143)
Tender · Software package and information systems · 22 Sep 2026 · Greece · ΔΗΜΟΣ ΚΕΝΤΡΙΚΗΣ ΚΕΡΚΥΡΑΣ ΚΑΙ ΔΙΑΠΟΝΤΙΩΝ ΝΗΣΩΝ · value EUR 1,153,306 · deadline 30 Oct 2026
By country
| Country | Notices |
|---|---|
| Sweden | 14 |
| Greece | 9 |
| Ireland | 7 |
| Germany | 6 |
| Spain | 5 |
| France | 5 |
| Netherlands | 4 |
| Portugal | 4 |
| Czechia | 3 |
| Denmark | 2 |
| Austria | 1 |
| Belgium | 1 |
| Lithuania | 1 |
| Malta | 1 |
| Norway | 1 |
| Poland | 1 |
| Slovenia | 1 |
Top buyers
Top winners
Estimated values
| Currency | Tenders with a value | Median | Total |
|---|---|---|---|
| EUR | 21 | 765,600 | 96,912,593 |
| SEK | 7 | 5,000,000 | 132,000,000 |
| CZK | 2 | 20,000,000 | 40,000,000 |
All notices
CRM & Broadcast
Tender · IT services: consulting, software development, Internet and support · 24 Sep 2026 · Denmark · Metroselskabet I/S · value EUR 2,000,000
Rahmenvertrag: Microsoft Cloud-Lizenzen für CRM-System und Azure Plan
Award · Customer Relation Management software package · 23 Sep 2026 · Germany · Rhein-Main-Verkehrsverbund GmbH · value EUR 1 · won by abtis GmbH
Fourniture, hébergement et maintenance d’un logiciel de gestion et de facturation du service déchets
Award · Software package and information systems · 23 Sep 2026 · France · SIVOM du Born · value EUR 437,800 · won by TRADIM
ΨΗΦΙΑΚΟΣ ΜΕΤΑΣΧΗΜΑΤΙΣΜΟΣ ΔΗΜΟΥ ΚΕΝΤΡΙΚΗΣ ΚΕΡΚΥΡΑΣ ΚΑΙ ΔΙΑΠΟΝΤΙΩΝ ΝΗΣΩΝ» της Πράξης: «ΨΗΦΙΑΚΟΣ ΜΕΤΑΣΧΗΜΑΤΙΣΜΟΣ ΔΗΜΟΥ ΚΕΝΤΡΙΚΗΣ ΚΕΡΚΥΡΑΣ ΚΑΙ ΔΙΑΠΟΝΤΙΩΝ ΝΗΣΩΝ » (ΜΙS 6001143)
Tender · Software package and information systems · 22 Sep 2026 · Greece · ΔΗΜΟΣ ΚΕΝΤΡΙΚΗΣ ΚΕΡΚΥΡΑΣ ΚΑΙ ΔΙΑΠΟΝΤΙΩΝ ΝΗΣΩΝ · value EUR 1,153,306 · deadline 30 Oct 2026
Establishment of a Single Party Framework Agreement for the provision, development, maintenance and support of a Digital Services Development Platform and associated services.
Tender · Software package and information systems · 22 Sep 2026 · Ireland · Cork County Council · value EUR 2,500,000
„Nasze Krosno zielone, przedsiębiorcze i współzarządzane z mieszkańcami” - Krosno miastem talentów. Dostawa sprzętu i wyposażenia do pracowni zawodowych. Część I - IX
Tender · Teaching supplies · 21 Sep 2026 · Poland · Gmina Miasto Krosno · deadline 22 Oct 2026
CRM-System Adito
Award · Software package and information systems · 21 Sep 2026 · Germany · Deutsche Welle, Standort Bonn · value EUR 385,142 · won by ADITO Software GmbH
Verksamhetssystem för socialtjänst, hälso- och sjukvård och arbetsmarknad
Award · Document management software package · 21 Sep 2026 · Sweden · Tingsryds kommun · value SEK 1,150,000 · won by Tieto AB
Invitation to Tender (ITT) for the provision of an Integrated Board Governance and Risk Management Software Solution [641]
Tender · Records management · 21 Sep 2026 · Ireland · Commission for Regulation of Utilities · value EUR 210,000 · deadline 16 Oct 2026
Contratación de la suscripción de licencias de la herramienta Zoho Desk Enterprise para FRATERNIDAD-MUPRESPA.
Tender · Customer Relation Management software package · 18 Sep 2026 · Spain · Gerencia de Fraternidad Muprespa - Mútua Colaboradora con la Seguridad Social nº 275 · value EUR 249,600 · deadline 22 Oct 2026
System för fasta båtplatser, gästhamn, ställplatser mfl
Tender · Customer Relation Management software package · 17 Sep 2026 · Sweden · Lysekils kommun · value SEK 2,500,000
Adquisición de Suscripciones Salesforce para el Canal de la Ciudadanía de Osakidetza
Tender · Software package and information systems · 11 Sep 2026 · Spain · EJIE, S.A. - Sociedad Informática del Gobierno Vasco - EJIE-Sociedad Informática del Gobierno Vasco · value EUR 2,640,360 · deadline 13 Oct 2026
IT3507C- CFT for the Provision of a Customer Support Software and Ticketing System for the Education Shared Business Services (ESBS)
Award · Helpdesk and support services · 8 Sep 2026 · Ireland · Education Procurement Service (EPS) · value EUR 328,934 · won by Halo Service Solutions
AQUISIÇÃO DE SOFTWARE VARIADO
Award · System management software package · 3 Sep 2026 · Portugal · Agência para a Reforma Tecnológica do Estado, IP · value EUR 1,229,797 · won by Inetum España, S.A. - Sucursal em Portugal
Udbud med forhandling af kontrakt om levering, implementering, drift, vedligeholdelse og support af økonomi- og lønsystem til Gribskov Kommune
Tender · IT services: consulting, software development, Internet and support · 2 Sep 2026 · Denmark · Gribskov Kommune
Acquisition et mise en oeuvre et maintenance d'une solution de gestion de relation usagers (GRU) pour le Mans Métropole - Durée 4 ans
Tender · Customer Relation Management software development services · 24 Aug 2026 · France · Le Mans Métropole · value EUR 500,000 · closed 23 Sep 2026
Sistema dinámico de adquisición para la adjudicación de contratos administrativos de suministro de software para el Ayuntamiento de Adeje
Tender · Networking, Internet and intranet software package · 24 Aug 2026 · Spain · Concejalía Delegada de Hacienda de Adeje · value EUR 1,500,000
Verksamhetsövergripande supportsystem
Award · Software package and information systems · 21 Aug 2026 · Sweden · Domstolsverket · value SEK 31,759,000 · won by Synerity AB
Customer Relationship Management system (CRM-system)
Tender · Software supply services · 20 Aug 2026 · Sweden · Karolinska Institutet · value SEK 2,000,000 · closed 21 Sep 2026
MISE A DISPOSITION D'UNE SOLUTION DE GESTION DES ABONNES DU SYNDICAT DURANCE LUBERON
Tender · Software supply services · 19 Aug 2026 · France · SYNDICAT DURANCE LUBERON · value EUR 350,000
Trade system for Iris Salten IKS
Award · Software package and information systems · 18 Aug 2026 · Norway · Iris Salten IKS · value NOK 2,979,270 · won by Vest Systempartner AS
AQUISIÇÃO DE SOFTWARE VARIADO
Award · System management software package · 18 Aug 2026 · Portugal · Agência para a Reforma Tecnológica do Estado, IP · value EUR 1,590,141 · won by Imprensa Nacional-Casa da Moeda, S. A. (INCM)
ACQUISITION ET MISE EN OEUVRE D'UNE SOLUTION DE GESTION DES USAGERS DU SYNDICAT DURANCE LUBERON
Tender · Software supply services · 18 Aug 2026 · France · SYNDICAT DURANCE LUBERON · value EUR 350,000
AQUISIÇÃO DE SOFTWARE VARIADO
Award · System management software package · 17 Aug 2026 · Portugal · Agência para a Reforma Tecnológica do Estado, IP · value EUR 107,030 · won by Imprensa Nacional-Casa da Moeda, S. A. (INCM)
Systemstöd för kollo
Award · System and support services · 17 Aug 2026 · Sweden · Kulturförvaltningen · value SEK 7,259,000 · won by digiPlant AB
Προμήθεια λογισμικού για τον ψηφιακό μετασχηματισμό του Δήμου Θηβαίων
Tender · Software package and information systems · 14 Aug 2026 · Greece · ΔΗΜΟΣ ΘΗΒΑΙΩΝ · value EUR 667,742 · closed 7 Sep 2026
CRM Plattform
Tender · Customer Relation Management software package · 13 Aug 2026 · Austria · Wirtschaftskammer Oberösterreich
Servicemanagementsoftware - Enterprise Servicemanagement (ESM)
Tender · Software supply services · 10 Aug 2026 · Netherlands · SURF B.V. · value EUR 75,000,000 · closed 21 Aug 2026
ΒΕΛΤΙΩΣΗ ΚΑΙ ΕΠΕΚΤΑΣΗ ΤΗΣ ΕΞΥΠΗΡΕΤΗΣΗΣ ΚΑΙ ΤΩΝ ΥΠΟΔΟΜΩΝ ΤΟΥ ΚΕΝΤΡΟΥ ΕΞΥΠΗΡΕΤΗΣΗΣ ΦΟΡΟΛΟΓΟΥΜΕΝΩΝ (Κ.Ε.Φ.) ΤΗΣ ΑΝΕΞΑΡΤΗΤΗΣ ΑΡΧΗΣ ΔΗΜΟΣΙΩΝ ΕΣΟΔΩΝ
Award · Information technology services · 7 Aug 2026 · Greece · ΑΝΕΞΑΡΤΗΤΗ ΑΡΧΗ ΔΗΜΟΣΙΩΝ ΕΣΟΔΩΝ · value EUR 16,225,371 · won by CHOOSE ΑΝΩΝΥΜΟΣ ETAIΡΕΙΑ ΟΛΙΚΗΣ ΕΠΙΚΟΙΝΩΝΙΑΣ, ΕΡΝΣΤ ΚΑΙ ΓΙΑΝΓΚ Μονοπρόσωπη Ανώνυμη Εταιρία Παροχής Συμβουλευτικών Υπηρεσιών
ET2603 - Licencing, Support, and Maintenance of the RSA's Query and Knowledge Management Solution
Tender · Customer Relation Management software development services · 28 Jul 2026 · Ireland · Road Safety Authority (RSA) · value EUR 3,000,000 · closed 10 Sep 2026
Contratación de la renovación de la plataforma de atención al usuario actualmente en uso en Tragsatec, incluido soporte técnico.
Tender · Customer Relation Management software package · 23 Jul 2026 · Spain · Tecnologías y Servicios Agrarios S.A.,S.M.E., M.P., (TRAGSATEC) · value EUR 811,972 · closed 24 Aug 2026
CRM-System
Tender · Customer Relation Management software package · 21 Jul 2026 · Germany · Industrie- und Handelskammer für die Pfalz
Energetický informační systém (SaaS)_opakování I
Tender · Software-related services · 21 Jul 2026 · Czechia · Technologie hlavního města Prahy, a.s. · value CZK 20,000,000 · closed 20 Aug 2026
Provision of a Customer Relationship Management Solution for Tailte Éireann
Award · Customer Relation Management software development services · 17 Jul 2026 · Ireland · Tailte Éireann · value EUR 700,000 · won by Storm Technology Ltd_29129
Fourniture, déploiement, hébergement et maintenance d'une plateforme de billetterie intégrée pour le Musée des Arts et Métiers - Cnam à Paris
Tender · Sales or marketing software package · 16 Jul 2026 · France · Conservatoire National des Arts et Métiers - Cnam · value EUR 200,000 · closed 26 Aug 2026
Energetický informační systém (SaaS)_opakování I
Tender · Software-related services · 15 Jul 2026 · Czechia · Technologie hlavního města Prahy, a.s. · value CZK 20,000,000 · closed 14 Aug 2026
CRM-System Adito
Tender · Software package and information systems · 13 Jul 2026 · Germany · Deutsche Welle, Standort Bonn · closed 17 Aug 2026
CRM-System
Tender · Software implementation services · 13 Jul 2026 · Germany · Berlin Partner für Wirtschaft und Technologie GmbH · value EUR 2,100,000 · closed 11 Aug 2026
MOA
Tender · Software supply services · 10 Jul 2026 · Sweden · Räddningstjänstförbundet Storgöteborg · value SEK 15,000,000
Licences et souscriptions d'utilisation des logiciels et plateformes SAP, services de maintenance et d'infrastructure SAP
Tender · IT services: consulting, software development, Internet and support · 9 Jul 2026 · Belgium · IDELUX Environnement
Europese aanbesteding CRM Systeem
Tender · Software package and information systems · 8 Jul 2026 · Netherlands · Stichting Gilde Opleidingen · closed 1 Sep 2026
Προμήθεια λογισμικού για τον ψηφιακό μετασχηματισμό του Δήμου Θηβαίων
Tender · Software package and information systems · 2 Jul 2026 · Greece · ΔΗΜΟΣ ΘΗΒΑΙΩΝ · value EUR 667,742 · closed 24 Aug 2026
Rahmenvertrag: Microsoft Cloud-Lizenzen für CRM-System und Azure Plan
Tender · Customer Relation Management software package · 2 Jul 2026 · Germany · Rhein-Main-Verkehrsverbund GmbH · closed 3 Aug 2026
Ekonomisystem
Award · Software supply services · 2 Jul 2026 · Sweden · Jönköpings kommun · value SEK 30,252,912 · won by UNIT4 AB
30382 Ryšių su klientais valdymo (CRM) įrankio licencijų nuoma su lydinčiomis palaikymo ir vystymo paslaugomis
Award · Customer Relation Management software package · 2 Jul 2026 · Lithuania · LTG Kompetencijų centras UAB (PV) · value EUR 900,000 · won by GO-ERP UAB
Energetický informační systém
Award · Software package and information systems · 1 Jul 2026 · Czechia · Technologie hlavního města Prahy, a.s. · value CZK 12,000,000
Ekonomisystem
Award · Financial information systems · 1 Jul 2026 · Sweden · Östra Göinge kommun · value SEK 60,000,000 · won by Visma Publitech AB
CRM and Marketing Automation System
Award · IT services: consulting, software development, Internet and support · 30 Jun 2026 · Sweden · Svenska Institutet · value SEK 14,000,000 · won by NoAIgnite AB
ΨΗΦΙΑΚΟΣ ΜΕΤΑΣΧΗΜΑΤΙΣΜΟΣ ΔΗΜΟΥ ΠΡΕΒΕΖΑΣ
Award · Software package and information systems · 30 Jun 2026 · Greece · ΔΙΚΤΥΟ ΠΟΛΕΩΝ ΔΕΠΑΝ · value EUR 466,444 · won by ΥΠΗΡΕΣΙΕΣ ΑΝΟΙΚΤΗΣ ΤΕΧΝΟΛΟΓΙΑΣ ΑΕ, WINGS ICT SOLUTIONS ΤΕΧΝΟΛΟΓΙΕΣ ΠΛΗΡΟΦΟΡΙΚΗΣ ΚΑΙ ΕΠΙΚΟΙΝΩΝΙΩΝ ΑΝΩΝΥΜΗ ΕΤΑΙΡΕΙΑ
Elevregister
Award · Other community, social and personal services · 25 Jun 2026 · Sweden · Herrljunga kommun · value SEK 500,000 · won by IST Sverige AB
Questions
How many customer relation management software package tenders are open in the EU?
5 calls for competition under CPV 48445000 are open on 28 Sep 2026, out of 41 published since 29 May 2026.
Who buys the most customer relation management software package in the EU?
Agência para a Reforma Tecnológica do Estado, IP leads with 4 notices under CPV 48445000.
Which company wins the most customer relation management software package contracts in the EU?
CHOOSE ΑΝΩΝΥΜΟΣ ETAIΡΕΙΑ ΟΛΙΚΗΣ ΕΠΙΚΟΙΝΩΝΙΑΣ appears in 2 award notices under CPV 48445000.
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