Digital system for registering cleaning and deviations.

Call for competition published on TED on 10 Sep 2026 by Troms Fylkeskommune (Norway), CPV 72000000 IT services: consulting, software development, Internet and support.

Open on TED Tender documents

Description

Background Troms County (TFK) manages buildings of 218,000 m², comprising i.a. schools, sports facilities, dental clinics, workplaces and other county buildings. The cleaning services are carried out by approx. 130 cleaners organised by teams, with a focus on flexible work forms, efficient use of resources and quality in the service delivery. The County municipality needs a more uniform, digital and documentable follow-up of cleaning across buildings, rooms and areas. The current systems do not provide sufficient support for registration and follow-up of work performed, deviations and quality measurements. Therefore there is a need for a system that makes it easy for cleaners to register work and register conditions that affect cleaning, for example rooms that cannot be cleaned, deviations or a lack of periodic cleaning. At the same time, the county needs a better overview and management information. Managers should be able to follow the status per building, area and room, identify areas that have not been cleaned and get a better basis for planning capacity, resource use and absence management. The cleaning quality shall be measured and documented in accordance with NS-INSTA 800. TFK would like systems that provide good support for quality follow-up, reporting and analysis, which contribute to increased user friendliness, better decision making and more efficient operation. The procurement is being made to establish a future orientated digital system that provides a better overview, more uniform practice, better documentation and more efficient management of deviations, qu

Lots (1)

Other CPV codes

• 80590000 Tutorial services
• 72227000 Software integration consultancy services
• 72260000 Software-related services
• 72222300 Information technology services
• 72250000 System and support services
• 72220000 Systems and technical consultancy services
• 72310000 Data-processing services
• 72253000 Helpdesk and support services
• 72212421 Facilities management software development services
• 72222000 Information systems or technology strategic review and planning services
• 72300000 Data services
• 72212000 Programming services of application software
• 72200000 Software programming and consultancy services
• 72212400 Business transaction and personal business software development services

More IT services: consulting, software development, Internet and support in Norway

All 548 notices