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Extern Kundtjänst

Title in Swedish as published on TED.

Contract award notice published on TED on 4 Nov 2026 by MKB Fastighets Aktiebolag (Sweden), CPV 79512000 Call centre. Awarded to Securitas Sverige AB for SEK 17,000,000.

Notice766732-2026 (can-standard)
StatusContract award
Published4 Nov 2026
BuyerMKB Fastighets Aktiebolag, Malmö
CountrySweden
Main CPV79512000-6 Call centre
Contract typeservices
Procedureopen
Estimated valueSEK 17,000,000 excl. VAT
Awarded valueSEK 17,000,000
Tenders received6
Award decision17 Sep 2026

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Basic $19 a month, up to 5 filters. Pro $49 a month, up to 30 filters and tenders closing within 5 days. Charged in UAH at the National Bank of Ukraine rate on the payment day.

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Description

Upphandlingen avser att täcka MKB Fastighets ABs (MKB) behov av extern kundtjänst. MKB kommer att ha behov av en (1) leverantör som bistår MKBs ordinarie personal inom kundtjänst med att ta emot inkomna samtal till kundtjänst, vägleda MKBs kunder, svara på allmänna frågor gällande bostadskö och parkering, hantera serviceärenden och felanmälningar.

Lots (1)

LotTitleEstimated valueDeadline
LOT-0001Extern KundtjänstSEK 17,000,000

Winners

Other CPV codes

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Tender · Call centre · 26 Jun 2026 · Sweden · MKB Fastighets Aktiebolag · value SEK 17,000,000 · closed 14 Aug 2026
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Award · Call centre · 25 Jun 2026 · Sweden · Region Gävleborg · value SEK 5,400,000 · won by youcall
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All 4 notices

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Basic $19 a month, up to 5 filters. Pro $49 a month, up to 30 filters and tenders closing within 5 days. Charged in UAH at the National Bank of Ukraine rate on the payment day.