Unterstützungsleistungen First Level Support, Monitoring und IT-Support Manager
Title in German as published on TED.
Call for competition published on TED on 13 Nov 2026 by Oesterreichische Nationalbank (Austria), CPV 72253000 Helpdesk and support services. Tenders are accepted until 15 Dec 2026.
| Notice | 790718-2026 (cn-standard) |
|---|---|
| Status | Open tender |
| Published | 13 Nov 2026 |
| Buyer | Oesterreichische Nationalbank, Wien |
| Country | Austria |
| Main CPV | 72253000-3 Helpdesk and support services |
| Contract type | services |
| Procedure | open |
| Estimated value | EUR 10,520,750 excl. VAT |
| Deadline for tenders | 15 Dec 2026 11:00 |
Daily EU tender alerts
Basic $19 a month, up to 5 filters. Pro $49 a month, up to 30 filters and tenders closing within 5 days. Charged in UAH at the National Bank of Ukraine rate on the payment day.
Description
Abschluss eines Rahmenvertrages zur laufenden Erbringung von Unterstützungsleistungen im Bereich First Level Support, IT-Support Management, Schulungen sowie IT-Monitoring und Alarmierung (Betriebsüberwachung). Die Leistungen sind in einer besonders sicherheitssensiblen IT-Umgebung mit anspruchsvollen Anforderungen an Verfügbarkeit, Stabilität, Prozesssicherheit und Reaktionsgeschwindigkeit zu erbringen.
Lots (1)
| Lot | Title | Estimated value | Deadline |
|---|---|---|---|
| LOT-7276 | Unterstützungsleistungen First Level Support, Monitoring und IT-Support Manager | EUR 10,520,750 | 15 Dec 2026 |
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Daily EU tender alerts
Basic $19 a month, up to 5 filters. Pro $49 a month, up to 30 filters and tenders closing within 5 days. Charged in UAH at the National Bank of Ukraine rate on the payment day.