Helpdesk services tenders in the EU
CPV 72253100-4 · part of 72000000 IT services: consulting, software development, Internet and support › 72200000 Software programming and consultancy services › 72250000 System and support services › 72253000 Helpdesk and support services
36 notices for CPV 72253100 Helpdesk services in the EU on TED since 29 May 2026: 23 calls for competition and 13 contract awards. 4 of these tenders are open today. The median estimated value is EUR 600,837 across 8 tenders that publish a value.
Open tenders
Accord-cadre d'assistance informatique
Tender · Helpdesk and support services · 18 Sep 2026 · France · SEMITAN · deadline 5 Oct 2026
Helpdeskfunctie NIPA
Tender · Helpdesk services · 3 Sep 2026 · Netherlands · Ministerie van Binnenlandse Zaken en Koninkrijksrelaties · value EUR 960,000 · deadline 15 Oct 2026
Administrowanie chmurą obliczeniową
Tender · Data-processing services · 15 Sep 2026 · Poland · InnoBaltica Sp. z o. o. · deadline 19 Oct 2026
e-tjänstplattform till Fordonsmyndigheten
Tender · Custom software development services · 21 Sep 2026 · Finland · Ålands landskapsregering · value EUR 250,000 · deadline 20 Oct 2026
By country
| Country | Notices |
|---|---|
| France | 7 |
| Czechia | 6 |
| Germany | 5 |
| Finland | 3 |
| Ireland | 3 |
| Italy | 2 |
| Netherlands | 2 |
| Austria | 1 |
| Denmark | 1 |
| Spain | 1 |
| Greenland | 1 |
| Hungary | 1 |
| Luxembourg | 1 |
| Malta | 1 |
| Poland | 1 |
Top buyers
Top winners
| Winner | Awards |
|---|---|
| COSMOTE GS | 1 |
| Decens Oy | 1 |
| HALIAN SARL | 1 |
| Halo Service Solutions | 1 |
| INFEUROPE | 1 |
| Mekanika Ltd | 1 |
| NETCOMPANY S.A. | 1 |
| PIXELWARE, SA | 1 |
| POLARIS INFORMATICA S.R.L. | 1 |
| Serco SARL | 1 |
Estimated values
| Currency | Tenders with a value | Median | Total |
|---|---|---|---|
| EUR | 8 | 600,837 | 8,271,673 |
| CZK | 3 | 47,500,000 | 256,800,000 |
| DKK | 1 | 185,000,000 | 185,000,000 |
All notices
FinnHEMS - Perustietotekniikkapalvelut
Award · Information technology services · 24 Sep 2026 · Finland · FinnHEMS Oy · value EUR 1,180,370 · won by Decens Oy
e-tjänstplattform till Fordonsmyndigheten
Tender · Custom software development services · 21 Sep 2026 · Finland · Ålands landskapsregering · value EUR 250,000 · deadline 20 Oct 2026
Accord-cadre d'assistance informatique
Tender · Helpdesk and support services · 18 Sep 2026 · France · SEMITAN · deadline 5 Oct 2026
Administrowanie chmurą obliczeniową
Tender · Data-processing services · 15 Sep 2026 · Poland · InnoBaltica Sp. z o. o. · deadline 19 Oct 2026
Beauftragung eines externen Generalunternehmers mit der Übernahme der vollständigen Betriebsverantwortung für den IT-Betrieb des BMUKN
Award · IT services: consulting, software development, Internet and support · 7 Sep 2026 · Germany · Bundesministerium für Umwelt, Klimaschutz, Naturschutz und nukleare Sicherheit · value EUR 0 · won by conet Deutschland GmbH
Umstellung der Finanzsoftware von OK.FIS auf OK.FINN
Award · Software programming and consultancy services · 3 Sep 2026 · Germany · Stadtverwaltung Hürth
Helpdeskfunctie NIPA
Tender · Helpdesk services · 3 Sep 2026 · Netherlands · Ministerie van Binnenlandse Zaken en Koninkrijksrelaties · value EUR 960,000 · deadline 15 Oct 2026
Déploiement, mise en service, exploitation d'un Centre de contact usager pour les mobilités régionales
Tender · Call centre · 27 Aug 2026 · France · Région Auvergne-Rhône-Alpes
Merchant Quay Ireland- Request for Tenders for The Provision of Unit4 ERP Implementation, Hypercare And Application Support Services.
Tender · Computer support and consultancy services · 18 Aug 2026 · Ireland · Merchants Quay Ireland CLG · value EUR 200,000 · closed 31 Aug 2026
FUTÁR 2.0 rendszer fejlesztése és üzemeltetése
Award · Programming services of packaged software products · 17 Aug 2026 · Hungary · BKK Budapesti Közlekedési Központ Zártkörűen Működő Részvénytársaság
Pořízení a provoz spisové služby pro resort Ministerstva životního prostředí
Award · Information systems · 14 Aug 2026 · Czechia · Ministerstvo životního prostředí
NÖC / Service-Center
Tender · Call centre · 13 Aug 2026 · Austria · Niederösterreich-Card GmbH
POSKYTOVÁNÍ SLUŽEB SERVICE DESK A DESKTOP
Tender · Helpdesk services · 12 Aug 2026 · Czechia · NET4GAS, s.r.o. · closed 21 Sep 2026
Dynamický nákupní systém na dodávku programů a licencí pro ICT
Tender · Software package and information systems · 12 Aug 2026 · Czechia · Uherskohradišťská nemocnice a.s. · value CZK 200,000,000
Dodávka systému elektronické spisové služby a poskytování služeb jeho podpory a rozvoje pro SFDI
Tender · Software-related services · 4 Aug 2026 · Czechia · Státní fond dopravní infrastruktury · value CZK 9,300,000 · closed 18 Sep 2026
CT2015/2026 - Tender for the Provision of Engineering Helpdesk Services, together with the Provision of a Monitoring and Reporting System including Energy Efficient Devices
Award · Helpdesk services · 27 Jul 2026 · Malta · Department of Contracts · value EUR 1,382,814 · won by Mekanika Ltd
INFOGERANCE DU SYSTEME D'INFORMATION
Tender · Helpdesk services · 22 Jul 2026 · France · COMMUNAUTE D'AGGLOMERATION DE MONTELIMAR AGGLOMERATION · value EUR 500,000 · closed 29 Jul 2026
Udbud af levering, drift og vedligeholdelse af målerpark
Tender · Meters · 17 Jul 2026 · Greenland · Nukissiorfiit · value DKK 185,000,000
26/306 Atlantic Technlogical University Single Party Framework Agreement for Student Contact Centre Services
Tender · Telephone-answering services · 17 Jul 2026 · Ireland · Atlantic Technological University · value EUR 1,160,000 · closed 14 Aug 2026
Zentraler Anwendersupport eNorm (1st- und 2nd-Level-Support)
Tender · Software support services · 16 Jul 2026 · Germany · Bundesrepublik Deutschland, vertreten durch die Bundesministerin der Justiz und für Verbraucherschutz · closed 19 Aug 2026
SERVIZIO DI MANUTENZIONE, ASSISTENZA ED AGGIORNAMENTO TECNOLOGICO DEI SISTEMI INFORMATICI
Award · Facilities management services for computer systems maintenance · 8 Jul 2026 · Italy · CENTRALE UNICA DI COMMITTENZA DEI COMUNI DI SALSOMAGGIORE TERME E FIDENZA · value EUR 300,000 · won by POLARIS INFORMATICA S.R.L.
Déploiement, mise en service, exploitation d'un Centre de contact usager pour les mobilités régionales
Tender · Call centre · 7 Jul 2026 · France · Région Auvergne-Rhône-Alpes
Digital Workplace Services
Award · Helpdesk and support services · 29 Jun 2026 · France · European Banking Authority · value EUR 1,497,259 · won by COSMOTE GS, UNISYSTEMS LUXEMBOURG SARL
Systém pro zpracování požadavků a správu konfigurací
Tender · Information systems · 29 Jun 2026 · Czechia · Řízení letového provozu České republiky, státní podnik (ŘLP ČR, s.p.) · closed 26 Aug 2026
INFOGERANCE DU SYSTEME D'INFORMATION
Tender · Helpdesk services · 24 Jun 2026 · France · COMMUNAUTE D'AGGLOMERATION DE MONTELIMAR AGGLOMERATION · value EUR 500,000 · closed 23 Jul 2026
Udbud af EOJ med option på ESJ, hjælpemiddelmodul og databaseret ruteplanlægning
Award · IT services: consulting, software development, Internet and support · 24 Jun 2026 · Denmark · Den Storkøbenhavnske Digitaliseringsforening · value DKK 108,004,026 · won by Systematic A/S
Pořízení a provoz spisové služby pro resort Ministerstva životního prostředí
Tender · Information systems · 19 Jun 2026 · Czechia · Ministerstvo životního prostředí · value CZK 47,500,000 · closed 22 Jul 2026
Procedura di dialogo competitivo per l’affidamento del sistema integrato di rilevazione presenze e controllo accessi del Comune di Trieste
Tender · Helpdesk services · 17 Jun 2026 · Italy · Comune di Trieste · value EUR 701,673
Service Desk Services
Tender · Helpdesk and support services · 16 Jun 2026 · Netherlands · European Union Agency for Law Enforcement Cooperation · value EUR 4,000,000 · closed 20 Jul 2026
Helpdesk for users of electronic services and other products of the Publications Office of the European Union
Award · Helpdesk services · 10 Jun 2026 · Luxembourg · European Commission, Publications Office · value EUR 1,507,800 · won by INFEUROPE, HALIAN SARL
IT Service Management Solution
Award · Helpdesk and support services · 4 Jun 2026 · Ireland · Tusla Child and Family Agency · value EUR 500,000 · won by Halo Service Solutions
Suministro de una plataforma de contratación en la nube y desarrollo de las adaptaciones necesarias para la integración en el entorno corporativo de la Diputación de Barcelona y de su sector público
Award · Procurement software package · 4 Jun 2026 · Spain · DIPUTACIÓN DE BARCELONA · value EUR 1,372,500 · won by PIXELWARE, SA
User Help Desk mit Field Service
Tender · IT services: consulting, software development, Internet and support · 1 Jun 2026 · Germany · Krankenhaus Land Hadeln Otterndorf gGmbH
e-tjänstplattform till Fordonsmyndigheten
Award · Custom software development services · 1 Jun 2026 · Finland · Ålands landskapsregering · value EUR 250,000
User Help Desk mit Field Service
Tender · IT services: consulting, software development, Internet and support · 29 May 2026 · Germany · Krankenhaus Land Hadeln Otterndorf gGmbH
26MC0190PN - Fourniture, mise en oeuvre, droit d'usage, acquisition, maintenance et prestations associées pour une solution applicative relative à la gestion des dossiers juridiques et assurances - CC / HB
Tender · Helpdesk services · 29 May 2026 · France · Toulouse Métropole · closed 29 Jun 2026
Questions
How many helpdesk services tenders are open in the EU?
4 calls for competition under CPV 72253100 are open on 28 Sep 2026, out of 23 published since 29 May 2026.
Who buys the most helpdesk services in the EU?
COMMUNAUTE D'AGGLOMERATION DE MONTELIMAR AGGLOMERATION leads with 2 notices under CPV 72253100.
Which company wins the most helpdesk services contracts in the EU?
COSMOTE GS appears in 1 award notice under CPV 72253100.
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