26/306 Atlantic Technlogical University Single Party Framework Agreement for Student Contact Centre Services

Call for competition published on TED on 17 Jul 2026 by Atlantic Technological University (Ireland), CPV 79510000 Telephone-answering services.

Notice	495675-2026 (cn-standard)
Status	Closed tender
Published	17 Jul 2026
Buyer	Atlantic Technological University, Letterkenny
Country	Ireland
Main CPV	79510000-2 Telephone-answering services
Contract type	services
Procedure	open
Estimated value	EUR 1,160,000 excl. VAT
Deadline for tenders	14 Aug 2026 14:00

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Description

Atlantic Technological University wishes to appoint a suitably qualified service provider under a Single Party Framework Agreement, to deliver Contact Centre Services to support its online, flexible, and lifelong learning programmes. The objective of the contract is to procure a high-performing, customer-centric contact centre service capable of managing student recruitment enquiries and programme application workflows in an efficient, timely, and professional manner. The service will act as a critical interface between prospective students and the University. Full details of requirements and specifications are in the published tender documents.

Lots (1)

Lot	Title	Estimated value	Deadline
LOT-0001	26/306 Atlantic Technlogical University Single Party Framework Agreement for Student Contact Centre Services	EUR 1,160,000	14 Aug 2026

Other CPV codes

79342300 Customer services
79500000 Office-support services
72253100 Helpdesk services
72253000 Helpdesk and support services

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